Frequently Asked Questions
When will my order ship?
When will my order ship?
Regular pre-made items will be shipped within 7 business days of when you placed your order. Custom items will typically take a minimum of 4-6 weeks to create and will be shipped as soon as possible when completed.
What methods of payment are accepted?
What methods of payment are accepted?
Please pay via Etsy or Ravelry for regular pre-made items. Payment for custom items is accepted via PayPal.
What factors go into deciding the price of each item?
What factors go into deciding the price of each item?
There are many factors that go into pricing each item. This includes the price and quality of materials, the pattern, and the time it takes to make each item.
Is international shipping available?
Is international shipping available?
No, right now shipping is only available for within the United States.
Don't see the answer to your question here?
Don't see the answer to your question here?
Contact me at melissabalesdesigns@gmail.com.